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Equipment Malfunctions

 

Copier Down

While in the VCU Libraries, you can ask the Library Circulation and Information Services Desk for assistance.

Please DO NOT attempt to repair the copier.

Laundry Machine Down

Please log into the RamsLaundry app at ramslaundry.com to report your problem. After locating the laundry room with the issue, you can report any problem for any machine displayed within the app.

Micros Registers Down

The fastest way to report a problem with your register is to submit a ticket through the IT Support Center. Your ticket will be sent to the FIRST available technitian; please DO NOT submit duplicate support requests.

Online Card Office Down

If you experience difficulty accessing myVCUCard.com, first try clearing your browser history and deleting all cookies from your browser settings. You should also try using a different web browser; this should allow you access to the website. 

If the problem persists, please contact IT Support Center to report the problem.

Pay4Print Station Down

Contact the IT Support Center to report the problem.

RamBucks Station Down

Contact the IT Support Center to report the problem.

Vending Machine Down

Contact the IT Support Center to report the problem.