Frequently Asked Questions
Yes, cardholders may request their own digital VCUCard image file.
Processing Fee: $5.00
Please follow the instructions below when requesting a copy of your VCUCard photo:
- Email firstname.lastname@example.org from your official VCU email account
- Subject line: "Personal Image Request"
- Include in body: Banner V#, Date of Birth
- Someone will respond to your request within 1 business day to provide you with payment instructions
Only Distance Learning Students can request their VCUCard by mail.
Your VCUCard number is the 16 digit magstripe number printed on the front of your VCUCard. It is against VCU policy for us to provide these numbers to anyone, including the cardholder. VCU accountholders DO NOT need to know their VCUCard Number to obtain an eID through the eID Finder; only the V-Number and Date of Birth are needed. VCU Health System Employees DO need to obtain a VCUCard prior to accessing their VCU eID; this is because they do not have a V-Number.
New 2017 VCUCard
No, obtaining a new VCUCard is not required.
Yes. Although you'll see some folks on campus with an ID that may look differently from yours, your current VCUCard still operates and functions normally.
Existing student, faculty and staff can purchase a replacement VCUCard for only $10.00. Please note: Lost or Damaged Card policies still apply.
As the university continues to grow and evolve, so does our branding. This design was chosen by University Relations to accurately reflect VCU's current brand.
From another RamBucks account, yes. The cardholder(s) can visit our office to transfer RamBucks balances.
From a bank account, no. The RamBucks account is not a checking account, nor does it allow for ATM type withdrawls.
Yes, RamBucks is for everyone!
Guests and parents can purchase a RamBucks Card to enjoy similar benefits of the VCUCard.
No. Your RamBucks account is not a checking account and cannot provide you with ATM type withdrawls. Refunds are subject to certain fees. Please read more about RamBucks policies in the VCUCard Terms & Condtitions.
No. Your RamBucks stay with you and carry over from semester-to-semester, year-to-year. You can even claim your remaining balance after you graduate or separate from the university!
Balances inactive for a period of 2 years or more are subject to our Dormant Account RamBucks Policy (please read our VCUCard Terms & Conditions).
Your balance is not replenishable and does not carry over from semester-to-semester.
Alternatively, you can deposit money into your RamBucks account to print.
You can visit myVCUCard.com to load additional funds into your RamBucks account.
SOB P4P stands for School of Business Pay4Print; if you are enrolled in School of Business courses, you will receive an allotment of money during your semester to pay for any printing services you may require. You can only use these funds to print in labs or libraries on either campus.
The allotment is based on the number of business credit hours you are currently enrolled in. Once you have used these funds or at the end of the semester (whichever comes first), this account will be removed and cannot be replenished. Allotment pricing is also determined by the respective department.
You can get help with a laundry machine from the RamsLaundry app. Log into RamsLaundry.com 24/7 to report your problem.
Not at this time. But Uber is trying their best to make this possible ASAP.
At this time, if you pay for a trip with your VCUCard, fare split is not currently available. Uber is actively working to provide this capability in the near-future.
You can deposit money into your RamBucks online at myVCUCard.com (credit), in a VCUCard Office during normal business hours (cash or credit), or at a RamBucks Station around campus (cash). Please click here for more information about making a deposit.
With upfront fares, you’ll always know the cost of the trip before you request a ride. Unless your destination has not changed, your RamBucks will be charged that amount after you complete your ride.
- If you're new to Uber, download the app. If you already have it, make sure it’s updated to the latest version.
- Tap the Menu icon at the top left corner of your app and select Payment.
- Tap ‘Add Payment’ and then ‘Campus Card’.
- Select VCU and log in using your eID and password information. Your Uber login and VCU eID login do not need to match.
Double check that you’re using the latest version of the app.
Nope! All prices are the same as they would be with any other form of payment.
The fastest way to add additional funds to your RamBucks account is by visiting myVCUCard.com or logging in through the GET app to make a deposit online. Funds are added immediately. Please click here for more information about making a deposit.
Please contact the IT Support Center for assistance.
You can request a ride 24/7, 365 days a year.
- When you give Uber your destination, you’ll see the exact cost of your ride before you even request it. No surprises!
To lookup your VCU eID you will need to know only two of the following:
- Banner ID (Your V Number)
- Your Birthday
- Last 10 digits of your VCUCard Number
Once you have gathered the required information visit VCU's eID finder. You will then be provided with your eID.