Frequently Asked Questions
Yes, cardholders may request their own digital VCUCard image file.
Processing Fee: $5.00
Please follow the instructions below when requesting a copy of your VCUCard photo:
- Email email@example.com from your official VCU email account
- Subject line: "Personal Image Request"
- Include in body: Banner V#, Date of Birth
- Someone will respond to your request within 1 business day to provide you with payment instructions
Only Distance Learning Students can request their VCUCard by mail.
Your VCUCard number is the 16 digit magstripe number printed on the front of your VCUCard. It is against VCU policy for us to provide these numbers to anyone, including the cardholder. VCU accountholders DO NOT need to know their VCUCard Number to obtain an eID through the eID Finder; only the V-Number and Date of Birth are needed. VCU Health Employees DO need to obtain a VCUCard prior to accessing their VCU eID; this is because they do not have a V-Number.
From another RamBucks account, yes. The cardholder(s) can visit our office to transfer RamBucks balances.
From a bank account, no. The RamBucks account is not a checking account, nor does it allow for ATM type withdrawls.
Yes, RamBucks is for everyone!
Guests and parents can purchase a RamBucks Card to enjoy similar benefits of the VCUCard.
No. Your RamBucks account is not a checking account and cannot provide you with ATM type withdrawals. Refunds are subject to certain fees. Please read more about RamBucks policies in the VCUCard Terms & Condtitions.
No. Your RamBucks stay with you and carry over from semester-to-semester, year-to-year. You can even claim your remaining balance after you graduate or separate from the university!
Balances inactive for a period of 2 years or more are subject to our Dormant Account RamBucks Policy (please read our VCUCard Terms & Conditions).
Your balance is not replenishable and does not carry over from semester-to-semester.
Alternatively, you can deposit money into your RamBucks account to print.
You can visit myVCUCard.com to load additional funds into your RamBucks account.
SOB P4P stands for School of Business Pay4Print; if you are enrolled in School of Business courses, you will receive an allotment of money during your semester to pay for any printing services you may require. You can only use these funds to print in labs or libraries on either campus.
The allotment is based on the number of business credit hours you are currently enrolled in. Once you have used these funds or at the end of the semester (whichever comes first), this account will be removed and cannot be replenished. Allotment pricing is also determined by the respective department.
You can get help with a laundry machine from the RamsLaundry app. Log into RamsLaundry.com 24/7 to report your problem.
To lookup your VCU eID you will need to know only two of the following:
- Banner ID (Your V Number)
- Your Birthday
- Last 10 digits of your VCUCard Number
Once you have gathered the required information visit VCU's eID finder. You will then be provided with your eID.