About Our Support

Report A Lost Card

All cardholders may report a lost card to one of our offices. If you've found someone elses VCUCard, you can help us get it back to the right person.

Lost Card

ID Error Resolution

If you think your VCUCard isn't functioning properly, you may be able to identify your issue among our list of common ID errors.

ID Error


Troubleshooting Equipment

Find the fastest way to get assistance with your equipment. Campus Card Services supports a variety of equipment on both campuses.

Equipment Assistance


Looking for one of our printed materials? Need that handy map we handed you on your first day? Download them now!



Browse through our Frequently Asked Questions for a quick answer to your question.



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