About Our Support

Report A Lost Card

All cardholders may report a lost card to one of our offices. If you've found someone elses VCUCard, you can help us get it back to the right person.

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ID Error Resolution

If you think your VCUCard isn't functioning properly, you may be able to identify your issue among our list of common ID errors.

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Troubleshooting Equipment

Find the fastest way to get assistance with your equipment. Campus Card Services supports a variety of equipment on both campuses.

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Looking for one of our printed materials? Need that handy map we handed you on your first day? Download them now!

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Browse through our Frequently Asked Questions for a quick answer to your question.

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