Laundry Made Simple
Tired of waiting for an open washer or dryer? Don’t want to wait for your cycle to end? Washing your clothes just got a whole lot easier with RamsLaundry! It won't fold your clean clothes or iron your shirts, but it can save you a lot of time; all you need is your computer or your cell phone.
With RamsLaundry you can:
- Find out when machines in your dorm will be vacant
- Notify someone if they forgot their laundry in a machine
- Get emailed when your machine becomes available
- Get a text message when your cycle is done
- Reserve your favorite machines
- View the current status of every laundry facility on campus
Best of all, it's simple to use. So simple, you’ll be itching to wash more clothes! Don’t waste any more time sitting in the laundry room, login to ramslaundry.com to get started or click here for a list of laundry locations.
Get Started with RamsLaundry
Sign in online by visiting RamsLaundry.com and logging in through VCU's central authentication system using your eId and password.
After logging in you will be directed to the Gold menu where account balances are shown. Continue to RamsLaundry by clicking the "RamsLaundry" (highlighted in green) tab in the lefthand menu. Note: If the lefthand menu is not visible, clicking the grey box (indicated by the orange circle) on the left will display/hide the menu.
Find a Machine
To see available machines click the menu button "Room Status". This will display a list of laundry locations around campus. By clicking "search" or menu tab "Find Machines", you are directed to a search dialog to narrow down results.
Reserving Your Machine
After selecting a location, scroll to the bottom of the screen to view the list of machines. Simply click "hold" to reserve the machine. Note: If laundry is left in a machine, you can notify the last user here.
Manage Your Account
Upon requesting a machine, hold information will be available from the "My Holds/Waits" menu tab.
To adjust notifications for RamsLaundry, click the "Preferences" menu tab. Here you can alter settings and update them by clicking "save".
Starting Fall 2015, students will be given a laundry allotment that is visible from myVCUCard.com. Each use of a washer or dryer will deduct from your RamsLaundry account. When your balance reaches the minimum threshold, it will automatically replenish the next day.
Please contact your RA for any issues or concerns regarding your account.
Ask For Help
If you experience a problem with a laundry machine, you can notify us immediately through the RamsLaundry app. After selecting a Laundry Facility, the "Report a Problem With a Machine" link will appear at the bottom of the screen. Simply select the machine your experiencing issues with; be sure to select a description that most closely relates to the problem.
You can also submit a Help Desk Ticket if you'd like to enter a personalized desciption of the problem.
Refunds are NOT provided for RamsLaundry. When your account balance reaches the minimum threshold your funds will automatically replenish.