Frequently asked questions about your VCUCard
Can I have a copy of my VCUCard picture?
Yes, cardholders may request their own digital VCUCard image file.
Processing Fee: $5.00
Please follow the instructions below when requesting a copy of your VCUCard photo:
- Email firstname.lastname@example.org from your official VCU email account
- Subject line: "Personal Image Request"
- Include in body: Banner V#, Date of Birth
- Someone will respond to your request within 1 business day to provide you with payment instructions
Can you send me my VCUCard in the mail?
Only Distance Learning students can request their VCUCard by mail.
How do I maintain my VCUCard?
How much does my VCUCard cost?
What is my VCUCard number?
Your VCUCard number is the 16 digit magstripe number printed on the front of your VCUCard. It is against VCU policy for us to provide these numbers to anyone, including the cardholder.
VCU accountholders DO NOT need to know their VCUCard Number to obtain an eID through the eID Finder; only the V-Number and Date of Birth are needed.
VCU Health System Employees DO need to obtain a VCUCard prior to accessing their VCU eID; this is because they do not have a V-Number.