Frequently asked questions about Photo Submission
When can I submit my photo?
How do I submit my photo online?
Please visit our photo submission guidelines and instructions webpage.
How to resize and reduce the size of my photo?
The following instructions are for default programs installed on Mac and PC:
Preview > File > Open (select your image file) Tools > Adjust size Check: Scale proportionally and re-sample image (Size estimate will be shown on screen)
Paint > open image Menu > properties Be sure to adjust width and height proportionally by using the porportion tool:
Why was my photo rejected?
My photo was rejected, do I have time to resubmit?
Photos submitted less than two days prior to your orientation are not guaranteed to be reviewed. If your photo has been rejected and and you are still within the deadline (48hrs prior to orientation) please make proper adjustments and re-submit. Students who receive a rejection email after the deadline should wait for their orientation leader to bring them to the Technology Administration Building
Does it cost any money?
Students, faculty, and staff, your first VCUCard is free. If you are submitting a photo to replace an existing photo in our system (unless explicity requested), you may be subject to replacement fees. We will not accept a photo without your prior consent.
Which office do I pick up my photo?
Incoming students will be able to pick up their VCUCard during the Rams Resouces segment of orientation. If you wish to come in at another time, your VCUCard will be available for pickup at our Monroe Park Campus office.